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Technology

A decision system, not a dashboard.

Brand Intel Console (BIC) is Make The Brands' proprietary commerce intelligence and operating system.

MTB operators use BIC to identify what matters, make or govern decisions, execute, and measure what happened.

The operating loop
  1. Data
  2. Truth
  3. Economics
  4. Opportunity or risk
  5. Decision
  6. Approval
  7. Action
  8. Outcome
  9. Learning
  10. Better next decision

BIC connects marketplace performance with actual costs, advertising, search demand, inventory, pricing, competition, cash constraints and operating history.

One decision, followed through the system.

One recommendation in an illustrative account, from the evidence under it to the record of what it did.

  1. Economic truth
  2. Query intelligence
  3. Governed action
  4. Decision ledger

BICOperating decision

Illustrative connected-account view

Core SKU A, insulated bottleAdvertising Amazon

Fund a query cluster that is gaining demand

Amazon signal
Search Query Performance shows purchase share rising on a query cluster where the ads hold no position.
Analysis
Contribution stays positive at the target bid, and inventory cover supports the added demand.
Expected impact Modeled
+$3.0K a month
Confidence
82%
Query state
Opportunity

Recommendation

Move budget into the cluster, capped at the contribution floor.

Approval route

  • Authorized by policy
  • MTB operator review
  • Client approval
  • Finance approval

Economic truth

Measured is not modeled. Modeled is not assumed.

Every number in BIC carries how it is known. A measured value was observed. A derived value is arithmetic on measured values. A modeled value is an estimate, shown with its confidence.

Twelve Amazon report types and 2,556 fields. Reconciled into one account view, so the same thing is counted once.

Unit economics

Illustrative operator economics

Core SKU A, insulated bottleOne unit sold

Selling price
$39.99
Measured
Amazon fees
−$11.10
Measured
Advertising
−$6.40
Measured
COGS, freight and returns
−$12.70
Measured
Contribution24.5% contribution margin
=$9.79
Derived
Expected impact of this decisionConfidence 82%
+$3.0K a month
Modeled

Contribution per unit, before overhead. It is not net profit.

Query intelligence

Campaigns are containers. Queries are demand.

BIC connects the Search Query Performance query, the customer advertising search term and the targeted keyword or target, and keeps them apart. They are related, and they are not the same thing.

Each query sits in one of five states, and the decision follows the state.

Query-State Economics

Illustrative connected-account view

Three records, kept apart

  1. Search Query Performance queryWhat shoppers searched and bought, across the market.
  2. related to, not the same asCustomer advertising search termThe search that triggered your ad.
  3. matched byTargeted keyword or targetWhat the campaign bids on.
  4. held inCampaignThe container that holds the targets.

The five states

  • Opportunity

    Demand exists and nobody has claimed it.

    This decision

    • water bottle with straw
    • gym water bottle
    • leak proof bottle
  • Competing

    You are one of several and the decision is whether the query is worth the fight.

    • stainless steel bottle
    • travel coffee mug
  • Winning

    You lead and should press.

    • 32 oz water bottle
    • bottle replacement lid
  • Dominating

    You own the query and should defend it at the lowest cost.

    • insulated water bottle
  • Bleeding

    The query costs more than it returns and has for weeks.

    • cheap water bottle
    • kids water bottle

Governed action

Automate the repeatable. Escalate the consequential.

Routine actions are executed by an MTB operator under the standing policy, inside defined policies, permissions and guardrails, such as bids and budgets within agreed limits. Consequential actions wait for MTB operator review, client approval or finance approval.

Human governance stays part of the operating model. Nothing consequential runs on automation alone.

Approval route

Illustrative connected-account view

  1. Authorized by policy

    Routine actions are executed by an MTB operator under the standing policy, inside defined policies, permissions and guardrails.

    This decisionAdvertisingFund a query cluster that is gaining demand

  2. MTB operator review

    Actions that need judgment go to an MTB operator before they run.

    PricingHold price against a competitor undercut

  3. Client approval

    Actions that change your commercial position wait for you.

    PromotionsReshape a deal that would sell at a loss

  4. Finance approval

    Actions that commit cash wait for finance.

    InventoryReorder before the stockout lands

BIC records every action and its outcome, whoever approved it.

Decision ledger

What we decided. What actually happened.

Not every decision works. The ledger keeps the ones that did not, because that is where the next decision gets better.

What happened is written back against what was expected. The next call starts from the record.

Decision ledger

Illustrative connected-account view

  1. Fund the cluster inside the contribution floor

    Purchase share rising on an unclaimed query cluster

    This decision

    Route
    Authorized by policy
    Expected impact Modeled
    +$3.0K a month
    Observed outcome Measured
    +$3.4K a month
    Window
    30 days
    Status
    SUCCESS
  2. Cut the deal depth

    Deal planned below the contribution floor

    Route
    Client approval
    Expected impact Modeled
    +$2.0K a month
    Observed outcome Measured
    +$700 a month
    Window
    30 days
    Status
    UNDERPERFORMED
  3. Run the new main image

    New main image ready for the core SKU

    Route
    MTB operator review
    Expected impact Modeled
    Higher conversion
    Observed outcome Measured
    Conversion fell. The previous image was restored.
    Window
    14 days
    Status
    REVERSED
  4. Raise bids for one window

    Competing query with thin economics

    Route
    Authorized by policy
    Expected impact Modeled
    +$1.1K a month
    Observed outcome Measured
    Within normal variance. The window was extended.
    Window
    14 days
    Status
    INCONCLUSIVE
  5. Negate the terms

    Search terms spending with no orders

    Route
    Authorized by policy
    Expected impact Modeled
    +$1.5K a month
    Observed outcome Measured
    +$1.7K a month
    Window
    14 days
    Status
    SUCCESS

Automation is leverage. Management is the product.

BIC is not sold as software. It is how MTB operators run your Amazon business, and the record they answer to.

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