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Full-service Amazon management

Amazon is one business. We manage it that way.

Make The Brands takes operating responsibility for Amazon across advertising, catalog, inventory and operations. The team executes one plan, with a senior operator accountable for priorities, consequential decisions and outcomes.

Operator accountability

Every account has a senior operator accountable for priorities, decisions and outcomes, backed by a team responsible for execution across the business.

Capped roster

We keep a capped roster so senior operators can lead each account and the team can execute with clear accountability.

What comes off your plate.

Advertising, pricing, inventory, conversion and operations draw on the same economics. Move one and the others move with it.

Operating responsibilityNine areas, one mandate

  • Demand

    Search-query strategy, Search Query Performance and organic demand, run as one.

  • Conversion

    Catalog, SEO and listing optimization, creative and conversion.

  • Advertising

    Advertising and PPC, and DSP where applicable, held to contribution.

  • Inventory

    Inventory, FBA and replenishment, planned against demand.

  • Operations

    Logistics coordination, launches, account health, and Amazon cases and issues.

  • Economics

    Economics and profitability, with the working-capital and cash implications.

  • Pricing

    Pricing decided with the whole cost stack in view.

  • Promotions

    Promotions planned against margin and inventory.

  • Intelligence

    Competitive intelligence, decision tracking, outcome measurement and executive operating reviews.

These are not separate services. They are one operating responsibility.

Every decision has an economic consequence.

Separate workstreams can each hit their targets while the account loses money. Our team runs them against one economic plan, and a senior operator owns the tradeoffs.

Automate the repeatable. Escalate the consequential.

Every action takes one of four routes before it runs. The more it can change your commercial position or commit your cash, the further it escalates.

Approval routeRoutine to Consequential

  1. Authorized by policy

    Routine actions are executed by an MTB operator under the standing policy, inside defined policies, permissions and guardrails.

  2. MTB operator review

    Actions that need judgment go to an MTB operator before they run.

  3. Client approval

    Actions that change your commercial position wait for you.

  4. Finance approval

    Actions that commit cash wait for finance.

BIC records every action and its outcome, whoever approved it.

Human governance stays part of the operating model. Nothing consequential runs on automation alone.

Who owns what.

Handing over the operation does not mean handing over the business. The limits are agreed with you, and every action is on the record.

MTB operates

Our operating team owns day-to-day execution across the nine areas, within the limits agreed with you.

  • Bids and budgets inside agreed limits
  • Negatives on search terms that spend with no orders
  • Listing changes and price responses, after operator review
  • Amazon cases, account health and logistics coordination
  • Replenishment planning against demand
  • Decision tracking and outcome measurement

Decided together

The limits and the plan that the operation runs inside.

  • The policies, permissions and guardrails automation runs inside
  • The promotions calendar
  • Priorities, in the executive operating review

You keep authority

Anything that changes your commercial position or commits your cash.

  • Deal depth, launches and strategic price moves
  • Inventory orders and working-capital commitments, with finance
  • Access to your accounts, which you authorize

Operators above the system. Evidence underneath every call.

The engagement is one integrated management mandate. Scope and the monthly management fee are quoted to the complexity of your account and the responsibility agreed, not a menu of deliverables.

Get your MTB Score

A few minutes

What happens next

  1. Get your MTB Score

    A short qualification. We prepare your pre-connection score from public listing and search data.

  2. MTB Operating Review

    We contact you to schedule it, then walk you through what we see.

  3. Full Amazon Management

    If there is a fit, we take operating responsibility for Amazon.